SCHEDULE & PREPARE FOR THERAPY:

PREPARE FOR SCHEDULED THERAPY APPOINTMENT:

Therapy Intake Forms

Once you schedule a therapy appointment, via Scheduling link here, the appointment confirmation and intake documents will be emailed to you from World of Wellness, this therapy practice, within 1-2 business days of your appointment request. The intake documents remain available for your completion online in the Client Portal. If you are unable to locate this email, it may be in your spam folder. Your intake documents are needed prior to session to prepare and consent for counseling and checkups.

Therapy Appointment Link

Your unique appointment link will be emailed 48 hours in advance and texted 24 hours in advance of each session.

Therapy Methods of Payment

Your credit card on file will be charged 24 hours in advance of your session and payment in full is needed to receive service, unless you provide information regarding your intent to file with eligible with insurance and upload the front and back of your insurance card to the client portal, in advance of your service. Any balance not covered by insurance is the full responsibility of the client and will be automatically charged to the client’s credit card or FSA on file once the insurance claim has been filed and processed.

Confidential Therapy

Your personal information is received and stored on a HIPAA compliant platform for your added security and privacy. Video sessions are offered through a HIPAA compliant video platform and in a confidential environment. For your confidentiality, it is advised that you participate in therapy using a personally secure electronic device and from a confidential space. Appointments are 53 minutes per session.

Therapy Late Cancellation

Late cancellations, defined as cancellations occurring less than 24 hours prior to the scheduled appointment, are subject to the full session fee, are not covered by insurance, and charged to the credit card or FSA on file, except where there is discussion at the following session, and mutual agreement that the circumstances were due to an emergency. Your Therapist offers up to 15 minutes grace period and is not available for the remaining session time, thereafter, when the client has not arrived within the first 15 minutes of session.

Therapy Missed Appointment

Missed sessions, defined as arriving to your session more than 15 minutes after session, are subject to the full session fee, are not covered by insurance, and charged to the credit card or FSA on file, except where there is discussion at the following session, and mutual agreement that the circumstances were due to an emergency. Your Therapist offers up to 15 minutes grace period and is not available for the remaining session time, thereafter, when the client has not arrived within the first 15 minutes of session.